FAQ Archive - Page 8 of 10

Find out what's going on at ingenie

Is there an extra cost for the black box?

Nope, there‘s no additional cost as it’s part of what you pay for your insurance. However, a charge may apply if you change your car or cancel your policy.

Can I pay by monthly instalments?

Yes, if you don’t want to pay for your insurance upfront, you can choose monthly instalments. You’ll normally be asked to pay a 20% deposit followed by 10 monthly payments. This way of paying is kind of like a loan that you pay back...

Can my driving make my insurance go up in price?

The price of your insurance is reviewed 3 times a year based on how you’ve been driving. If you drive well, you’ll get a discount on your insurance - up to 21% off! If you drive poorly, the price of your insurance can go up by 10%. You...

How do I get cheaper insurance with ingenie?

We use the data from the black box in your car to build up a picture of your driving style. We then review the price of your insurance 3 times a year based on how you’ve been driving if you drive well then the cost of your insurance will...

The bank account I used to pay for my policy is now closed. How will I get my discounts?

We have to refund money to the account you used to pay for your insurance. If the account closes, we’ll need confirmation from the bank. Once we have this we’ll send you a cheque.

Can I get a discount for good driving if I’ve paid for my insurance upfront?

Yep, we’ll send your discount by bank transfer to the account you used to pay for your insurance.

How do you calculate my insurance premium?

The quote we give you is based on things like your age, your car, how long you’ve been driving and where you live. We then work out discounts based on how you drive - if you drive well, you’ll earn money off your starting price.

What happens if I drive at unacceptably high speeds?

ingenie is about creating a community of better, safer drivers. We’re trying to make insurance more affordable for the people it costs the most by proving young drivers can be skilful drivers - so we can’t allow unacceptably dangerous...

Why haven’t I had any driving messages?

You’ll get driving feedback messages about every 10 days, as long as you’ve driven at least 40 miles in that time. If you haven’t had any yet, it might be that you haven’t driven enough miles for us to give you a good idea of how...

How can I improve my driving score?

Take a look at your driving messages on a regular basis as these will highlight the areas you can improve in. You’ll also find a How to improve section on our app and in the My account area, which covers each of the 4 key areas of your...

ingenie is a black box car insurance brand. We fit a black box in your car to assess your driving style. Drive well and you can earn big discounts at renewal.

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