FAQ Archive - Page 7 of 10

Find out what's going on at ingenie

How does my driving data affect my insurance price?

We use your black box to build up a picture of your driving style – your speed, acceleration, braking and cornering. We then review the price of your insurance 3 times a year at 3, 6 and 9 months. Reviews are based on how you’ve been...

What is No Claims Discount (NCD)?

Insurance companies usually reward customers by offering a No Claims Discount for each year you go without claiming. ingenie offers a No Claims Discount that's built into your quote, and gives you extra discounts if you drive well.

Can I earn No Claims Discount (NCD) with ingenie?

Yes, ingenie customers can earn an NCD by completing the full 12 months of insurance without making a claim. Your NCD is applied to your renewal quote but if you decide not to renew then we'll upload proof of your NCD to your policy...

When will I get my renewal quote?

We’ll upload your renewal quote to your policy account about 17 days before your insurance is due to end. Lots of things go into calculating this quote - how you’ve driven, your No Claims Discount and whether you went over your mileage...

Can I pause my insurance?

ingenie insurance is for a whole year and we don’t offer breaks or pauses at the moment.

What happens at renewal? Will I get my last discount?

Your premium is reviewed 3 times a year at 3, 6 and 9 months. Your last 3 months of driving is used to help us work out your renewal price. We work out this price from your driving data, plus any No Claims Discount you’ve earned. Things...

What is the maximum discount or increase I can receive each quarter?

The max you can earn off your insurance is 21% of your original price and you could pay up to 10% extra if you drive poorly. You'll find the exact amounts on the score section of your ingenie app or My account area. You can also see how...

What do I need to do to get a discount?

Every 10 days, we’ll update your driving score and tell you what discount or increase you’re on track for at your next price review. If you’re on track for a discount, keep working on your feedback because you could push it up even...

Why does my insurance cost more than my car?

The cost of repairing or replacing your car is only one of the factors that goes into calculating your insurance price. Repairs to other cars or property you damage are also taken into consideration but that’s not what makes crashes so...

Why do quotes from different insurers vary so much?

Insurers look at loads of things to work out your insurance price, including your age, job, where you live and your car. They also look at the cost of repair, how much other people with your details crash and how much compensation for...

ingenie is a black box car insurance brand. We fit a black box in your car to assess your driving style. Drive well and you can earn big discounts at renewal.

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