If you're unfortunate enough to be involved in a crash, the key is to try to stay calm. That's not easy, but take a few deep breaths and focus on getting the information you need before you or the other drivers involved leave the scene.
Make sure everyone is safe and off the road
If the crash is blocking the road or anyone is injured, call the police or ambulance on 999
If you need police assistance but there is no immediate danger, call 101
Don't talk about whose fault the crash may have been at the scene, and don't apologise or take responsibility for the incident
Tell us about the crash as soon as possible, even if you don't intend to make a claim.
You can call our team on 0330 303 0021 to talk about the incident and make a claim if you need to. We’re here to talk to you 24 hours a day.
Try to talk to people quickly before they leave. Note down their details.
If any damage or injury has occurred, it is an offence for any driver involved to refuse to provide their details.
Top Tip: Use your phone to take photos of the scene and any damage.
You should tell your insurer about the crash, even if you don't intend to make a claim.
ingenie customers please note: You need to call our team on 0330 303 0021 to talk about the incident and make a claim if you need to.
ingenie offers black box car insurance for learners and new drivers.
Find out more at www.ingenie.com
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