For help with your policy
If we're not online to chat, just leave us a message.
To make a change to your policy, including changing your vehicle or address, adding a driver, or updating your mileage, just click here to chat to us and we can update your details.
To make or discuss a claim, or to report your car as stolen
To get your windscreen repaired or replaced through your ingenie cover
Call us on 0330 303 0024Drop our fitted box team an email to help@fitting.ingenie.com
or give our black box fitters a call on 0330 024 1086For help fitting your self-fit device, please click here to visit our help page.
Drop our self-fit box team an email to telematics@trakm8.com
or give our self-fit box team a call on 0333 2309 272Drop us an email to connect@ingenie.com or message us on Facebook or Twitter.
If your car has been in the garage and you think it has affected your policy, you can click here to fill out our garage form. Had to perform an emergency stop? Click here to chat to let us know.
If your query is regarding your documents, just click here to chat to us. You can upload any documents you need to within the chat.
Need proof of your no claims bonus? It is on page 3 your renewal invite. Click here to see where to find it.
If you have any queries about your payments, just click here to chat to us.
Alternatively, if you pay via monthly instalments and would like to speak to Premium Credit, please give them a call on 0344 736 9836.
If we're not online to chat, just leave us a message.
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